Accounting and Auditing Review

Accounting and Auditing Review

A Comprehensive Model for Reducing Occupational Stress among Auditors through Enhancing Occupational Resilience

Document Type : Research Paper

Authors
1 MSc., Department of Auditing, Ram.C., Islamic Azad University, Ramsar, Iran.
2 Assistant Prof., Department of Auditing, Ram.C., Islamic Azad University, Ramsar, Iran.
10.22059/acctgrev.2025.404321.1009170
Abstract
Objective
In recent years, the auditing profession has experienced significant legal, regulatory, and technological changes, substantially increasing auditors' psychological stress and workload. Heightened accountability requirements, tight deadlines, heavy task loads, and litigation risks create a highly stressful environment that can lead to psychological fatigue, reduced concentration, diminished performance, and increased intentions to leave the profession. The purpose of this study is to develop a comprehensive model for reducing auditors' occupational psychological stress by enhancing occupational resilience, to identify the mechanisms through which resilience influences psychological and professional outcomes, and to propose practical strategies for improving auditors' mental well-being and professional performance.
Methods
This study is applied in purpose and exploratory–confirmatory in nature. In the first phase, using a grounded theory approach, the dimensions, components, and relationships among variables related to auditors’ job-related psychological pressures and resilience were identified. Data were collected through 18 semi-structured in-depth interviews with university faculty members, audit firm managers, and organizational behavior specialists. The data were analyzed using Strauss and Corbin’s (1998) three-stage coding approach, supported by MAXQDA software. In the second phase, the identified components and their relationships were validated using the fuzzy Delphi method with the participation of 20 experts in accounting, auditing, and occupational psychology. Data were collected through a fuzzy Delphi questionnaire and analyzed using fuzzification, aggregation of expert judgments, and defuzzification to assess consensus and refine the proposed model. Throughout the study, ethical standards were maintained, including informed consent, confidentiality, and voluntary participation.
Results
The findings revealed that auditors are significantly affected by the psychological and emotional pressures of their work, and their lived experiences can be categorized into four main themes: organizational and job-related pressures, individual and psychological pressures, psychological and behavioral consequences, as well as support systems and coping resources. Data analysis showed that these themes are interrelated, and the integration of results ultimately led to the development of a four-level comprehensive model of auditors’ occupational resilience. This model encompasses individual, interpersonal, organizational, and professional strategies for reducing psychological pressures and enhancing resilience within auditing environments.
Conclusion
Auditors’ job-related psychological pressures stem from a complex interplay of organizational, occupational, individual, and psychological factors within demanding and high-pressure work environments. This interplay gives rise to consequences such as mental and emotional exhaustion, reduced concentration, depression, diminished efficiency, and job burnout, all of which threaten auditors’ mental health and professional performance. Occupational resilience serves as a protective and mediating mechanism that, through individual, interpersonal, organizational, and professional pathways, can significantly mitigate the adverse effects of job stress. Strengthening resilience across these four levels represents an effective strategy for preventing burnout, improving mental health, enhancing professional judgment, and increasing audit quality. The primary contribution of this study is the development of a comprehensive, context-specific model of auditors' occupational resilience that conceptualizes resilience not merely as an individual attribute but as a multidimensional, dynamic construct requiring coordinated interventions at the individual, organizational, and professional levels. By integrating occupational psychology with auditing professionalism, this model provides a theoretical and practical framework for policymaking, designing resilience-based training programs, developing psychological support systems, managing human capital, and improving occupational health standards within the audit profession. The results offer a foundation for revising human resource management practices in audit firms, implementing resilience-oriented professional development programs, and establishing sustainable psychological support mechanisms at the national level, ultimately contributing to improved audit quality and long-term workforce stability in the profession.
Keywords
Subjects

References
Almer, E. D. & Kaplan, S. E. (2002). The effects of flexible work arrangements on stressors, burnout, and behavioral job outcomes in public accounting. Behavioral Research in Accounting, 14(1), 1-34.
Amoei, M., Fazeli, N. & Faghani Makerani, K. (2024). Investigating the Impact of Job Stress Dimensions and Time Budget Pressure on Audit Quality Emphasizing the Mediating Role of Job Burnout. Accounting Knowledge and Management Audit, 14(56), 17-32.
(in Persian)
Aoife, J., Tawiah, V., McGroary, C., Osei-Tutu, F. (2025). Burnout in audit professionals: a job demand-resource perspective in COVID-19 era. Journal of Accounting & Organizational, 21 (5), 777–804.
Arad, H., Moshashaee, S.M. & Eskandari, D. (2020). The Study of Individual Resilience Levels, Auditor Stress and Reducing Audit Quality Practices in Audit Profession. Accounting and Auditing Review, 27(2), 154-179. (in Persian)
Banihashemi, S.M., Faghani, M. & Rahimi Dastjerdi, M. (2024). Investigating the Effect of Work Pressure and Auditor Characteristics on the Increase of Auditor Stress in the Period of Overwork Compared to Underwork. Accounting Knowledge and Management Audit, 13(52), 459-468. (in Persian)
Beck, A. T. (1976). Cognitive therapy and the emotional disorders. International Universities Press.
Branicki, L., Brammer, S., Linnenluecke, M. K. & Houghton, D. (2023). Accounting for resilience: the role of the accounting professions in promoting resilience. Accounting and Business Research, 53(5), 508-536.
Britt, T. W., Shen, W., Sinclair, R. R., Grossman, M. R. & Klieger, D. M. (2016). How much do we really know about employee resilience? Industrial and Organizational Psychology, 9(2), 378-404.
Chang, M.J., Vidafar, P., Birk, J.L. & Shechter, A. (2024). The Relationship of Shift Work Disorder with Symptoms of Depression Anxiety and Stress. Journal of Affective Disorders Reports, 15, 1-30.
Chong, V.K. & Monroe, G.S. (2015). The Impact of the Antecedents and Consequences of Job Burnout on Junior Accountants' Turnover Intentions: A Structural Equation Modelling Approach. Accounting & Finance, 55(1), 105-132.
Connor, K. M. & Davidson, J. R. T. (2003). Development of a new resilience scale: The ConnorDavidson Resilience Scale (CDRISC). Depression and Anxiety, 18(2), 76-82.
Cooper, C. L., Flint-Taylor, J. & Pearn, M. (2020). Building resilience for success: A resource for managers and organizations. Palgrave Macmillan.
Danudoro, K., Zamralita, Z. & Lie, D. (2021). The Effect of Job Demands on Burnout with Job Resources as A Moderator Among External Auditors. Advances in Social Science, Education and Humanities Research, 570, 1138-1143.
Demerouti, E. & Bakker, A. B. (2022). Job demands-resources theory in times of crises: New propositions. Organizational Psychology Review, 13(3), 209-236.
Fauzan, M. & Kamaruddin, S. (2022). The Effect of Healthy Lifestyle and Role Stress On Auditor Performance with Emotional Quotient as the Moderating Variable. Kupna Akuntansi: Kumpulan Artikel Akuntansi, 3(1), 31-44.
Fettahoglu, S. & Yikilmaz, I. (2025). Reframing technostress for organizational resilience: the mediating role of techno-eustress in the performance of accounting and financial reporting professionals. Systems, 13(7), 550.
Fogarty, T. J., Singh, J., Rhoads, G. K. & Moore, R. K. (1997). Antecedents and consequences of burnout in accounting: Beyond the role stress model. Behavioral Research in Accounting, 12(1), 31-67.
Foroghirad, R. & Bazaazzadeh Torbati, H.R. (2019). The Impact of Auditors' work Stress on Audit Quality. Audit Knowledge, 19(74), 151-174. (in Persian)
Gholami Fatideh, A., Mehrani, K. & Tahriri, A. (2023). The Effect of Time Pressure, Work-Family Conflict and Role Ambiguity on Audit Quality Reduction Behavior with the Mediating Effect of Work Stress: An Analysis of the Iranian Audit Environment. Empirical Studies in Financial Accounting, 19(76), 65-96. (in Persian)
Gynning, B. E., Karlsson, E., Teoh, K. & Gustavsson, P. (2025). Do job resources buffer the harmful effects of job demands on burnout complaints? A 1-year cohort study of Swedish health care profession. International Journal of Nursing Studies Advances, 9, 100397.
Haga, J. & Ittonen, K. (2024). Organizational Resilience of Audit Firms-Evidence from the Outbreak of the COVID-19. Journal of Applied Accounting Research, 26(6), 244-270.
Haghi, N. (2017). The Evaluation and Prioritization of Factors Effecting Auditors Job Depression. M.A. Thesis in Accounting, University Higher Education Institute of Afagh.
Hajiha, Z. & Zareei, M.A. (2014). The Effect of Healthy Lifestyle on Role Stress in Public Sector Accountants (Case Study: Employees of Tax Office in Sistan & Baluchestan). Governmental Accounting, 1(1), 73-82. (in Persian)
Herda, D. N. & Lavelle, J. J. (2012). The auditor-audit firm relationship and its effect on burnout and turnover intention. Accounting Horizons, 26(4), 707-723.
Hidar, R. S., Sultan, S. & Diapati, M. M. (2023). The Effect of Psychological Empowerment on Job Satisfaction Auditors with OCB as a Moderating Variable. International Journal of Economics, Finance and Management Sciences, 11(2), 69-75.
Hitchcock, W.R. (2021). Auditor Strong: A CPA Plan for Resilience; How Character Strengths, Purpose, and Adapting to Stress Can Help Public Accountants Survive and Thrive. PhD. Thesis in Accounting, University of Pennsylvania.
Ibrahim, B. A. & Hussein, S. M. (2024). Relationship between resilience at work, work engagement and job satisfaction among engineers: a cross-sectional study. BMC Public Health, 24(1077).
Irandoost, F., Namdari, K., Samavatian, H. & Abedi, A. (2023). Comparing the Effectiveness of Combination Therapy Based on Psychological Resilience and Mindfulness to Cognitive Behavioral Therapy for Anxiety, Depression, Stress, and Job Burnout in the Staff of Isfahan Regional Electric Company. Journal of Applied Psychological Research, 14(2), 195-215. (in Persian)
Kamrani, H., Alikhani, R., Maranjory, M. & Taghipouryan, Y. (2024). Interpretive structural modeling of factors affecting the psychological resilience of auditors in order to reduce the turnover intention. Financial and Behavioral Researches in Accounting, 3(4), 87-105. (in Persian)
Karasek, R. A. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24(2), 285-308.
Khajavi, M. & Barzegar, E. (2016). The Causal Model of Role Ambiguity and Role Conflict, Occupational Stress, Occupational Burnout and Turnover Intension of Accountants, Auditors, and Academic Professors in the Field of Accounting. Health Accounting, 1(15), 21-42. (in Persian)
Khajavi, S., Salehi, T. & Karamshahi, B. (2025). Compilation of the Conceptual Model of High Stress in Auditing and Strategies to Reduce It: Grounded Theory Approach in Meta-Synthesis. Journal of Value & Behavioral Accounting, 9(18), 125-176. (in Persian)
Khalifeh Sultani, S.A. & Barari, S. (2016). Antecedents and Consequences of Auditors Role Stress. Quarterly Financial Accounting, 7(28), 32-55. (in Persian)
Lazarus, R. & Folkman, S. (1984). Stress, Appraisal, and Coping. New York: Springer.
Lezon, R., Rohlf, V., Rayment, D. & Howell, T. J. (2025). The impact of job demands, job resources, and organisational justice on global health and turnover intentions in animal care workers. Animals, 15(3), 420.
Luthar, S. S., Cicchetti, D. & Becker, B. (2000). The construct of resilience: A critical evaluation and guidelines for future work. Child Development, 71(3), 543-562.
Margheim, L., Kelley, T. & Pattison, D. (2005). An empirical analysis of the effects of auditor time budget pressure and time deadline pressure. Journal of Applied Business Research, 21(1), 23-36.
Marvian Hosseini, Z. & Lariye Dashte Bayaz, M. (2015). Investigating the Role of Occupational Burnout on the Relationship between Stress and Job Performance of Auditors. Health Accounting, 4(1), 57-80. (in Persian)
Maslach, C. & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Occupational Behavior, 2(2), 99-113.
Maslach, C. & Leiter, M. P. (1997). The truth about burnout: How organizations cause personal stress and what to do about it. Jossey-Bass/Wiley.
Maslach, C., Schaufeli, W. B. & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology, 52(1), 397-422.
Masten, A. S. (2001). Ordinary magic: Resilience processes in development. American Psychologist, 56(3), 227-238.
Meier, H. & Poznanski, P. (2004). Concepts and Consequences of Internal Auditor Job Stress. International Journal of Accounting and Finance, 12(16), 35-46.
Nazaripour, M. & Zakizadeh, B. (2022). Investigating the Impacts of Time Pressure, Work-Family Conflict, and Role Ambiguity on Audit Quality Reduction Behavior Mediated by Work Stress. Accounting and Auditing Review, 29(4), 714-737. (in Persian)
Omoreda, A. & Berglund, R.T. (2022). The Level of Burnout and Cognitive Stress in Managers when Teleworking: the impact of Psychosocial Safety Climate and the Mediating Role of Demand-Control-Support. International Journal of Workplace Health Management, 17(3), 220-240.
Parker, L. D., Schmitz, J. & Jacobs, K. (2021). Auditor and auditee engagement with public sector performance audit: An institutional logics perspective. Financial Accountability and Management, 37(2), 142-162.
Pierce, B. & Sweeney, B. (2004). Cost–quality conflict in audit firms: An empirical investigation. European Accounting Review, 13(3), 415-441.
Rebele, J. E. & Michaels, R. E. (1990). Independent auditors’ role stress: Antecedent, outcome, and moderating variables. Behavioral Research in Accounting, 2(1), 124-153.
Rosadi, Y. M. R. & Barus, I. S. L. (2022). The Effect of Time Budget Pressure and Auditor’s Competency on Audit Quality. International Journal of Financial, Accounting, and Management, 4(3), 241-254.
Sarraf, M. & Sarraf, F. (2020). The Impact of Job Stress and Resilience of Auditors on Audit Quality. Accounting Knowledge and Management Audit, 9(33), 261-267. (in Persian)
Scholze, A. & Hecker, A. (2022). The job demands-resources model as a theoretical lens for the bright and dark side of digitization. Computers in Human Behavior, 155(2), 108177.
Seligman, M. E. P. (1975). Helplessness: On Depression, Development and Death. San Francisco, CA: Freeman.
Seyed Nezhad Fahim. S.R. & Arad, H. (2023). Analyzing Behavioral Consequences of Occupational Burnout among Accounting and Finance Faculty Members in Iran: A Study on Faculty Attrition. Accounting and Auditing Review, 30(3), 451-480. (in Persian)
Siadati, Z.S. & Sepasi, S. (2024). Determining Factors Affecting Resilience in Auditing Using Shannons Entropy Technique. Accounting Knowledge and Management Audit, 13(51), 217-232. (in Persian)
Siadati, Z.S., Sepasi, S., Rezazadeh, J. & Etemadi, H. (2024). Designing a Model to Assess the Auditors Resilience. Audit Knowledge, 24(94), 47-91. (in Persian)
Siegrist, J. (1996). Adverse health effects of high-effort/low-reward conditions. Journal of Occupational Health Psychology, 1(1), 27-41.
Smith, K. J., Emerson, D. J. & Everly, G. S. (2017). Stress arousal and burnout as mediators of role stress in public accounting. Advances in Accounting Behavioral Research, 20, 79-116.
Smith, K.J., Emerson, D.J., Boster, C.R. & Everly, J.G.S. (2020). Resilience as a Coping Strategy for Reducing Auditor Turnover Intentions. Accounting Research Journal, 33(3), 483-498.
Smith, M.B. & Webster, B.D. (2017). A moderated mediation model of Machiavellianism, social undermining, political skill, and supervisor-rated job performance. Personality and Individual Differences, 104, 453-459.
Soepriyanto, G., Meiryani, M., Amelia, A. & Sudrajat, J. (2023). The effect of workload and burnout on auditor performance during the COVID-19 pandemic. Journal of Governance & Regulation, 12(1), 8-21.
Strauss, A. & Corbin, J. (1998). Basics of qualitative research: Techniques and procedures for developing grounded theory (2nd ed.). Sage Publications, Inc.
Sweeney, B. & Pierce, B. (2011). Audit team defense mechanisms: Auditee influence and auditor resource constraints. Accounting and Business Research, 41(4), 333-356.
Sweeney, J. T. & Summers, S. L. (2002). The effect of busy season workload on public accountants’ job burnout. Behavioral Research in Accounting, 14(1), 223-245.
Taherinia, M. (2023). Designing an Occupational Flu Model in the Auditing Profession Using anInterpretive Structural Approach. Journal of Empirical Research in Accounting, 13(2), 109-134. (in Persian)
Utami, I. & Nahartyo, E. (2013). The Effect of Type a Personality on Auditor Burnout: Evidence from Indonesia. Global Journal of Business Research, 5(2), 89-102.
Vries, M. & Speklé, R. F. (2025). Workload, Audit Quality, and the Attractiveness of the Audit Profession to Early and Midcareer Accountants: The Effects of Organizational Commitment. Behavioral Research in Accounting, 37 (1), 39-57.
Wai, C.K., May, T.G., Ye, T.S., Yuan, T.S. & Mun, Y.Y. (2013). The Relationship Between Work Stress and Auditors’ Job Performance. M.A. Thesis in Accounting, University Tunku Abdul Rahman.
Wulandari, P. P., Sudarma, M., Prihatiningtias, Y. W. & Baridwan, Z. (2024). Internal audit quality in the stress paradigm and social exchange relationships. Cogent Social Sciences, 10(1).
Wulandari, P. P., Sudarma, M., Prihatiningtias, Y. W. & Baridwan, Z. (2025). Embracing resilience in a dynamic work environment: coping mechanisms of internal auditors in public higher education. Cogent Business & Management, 12(1).
Yan, H. & Xie, S. (2016). How does Auditors Work Stress Affect Audit Quality? Empirical Evidence from the Chinese Stock Market. China Journal of Accounting Research, 9(4), 305-319.
Zholanezhad, F. & Bekhradi Nasab, V. (2019). The Impact of Job Flu on Audit Quality (Case Study: Auditors with a Low and High Religious Orientation). Accounting Knowledge and Management Audit, 8(30), 73-93. (in Persian)